Shipping Policy

Everyday Shipping Policy

All products ship for free!

We aim to process and ship in-stock orders confirmed before 10am EST at the same day, after that will be process and ship within next business day (excluding weekends and holidays). Once you purchase a buychairs.com product, you will immediately receive an order confirmation email which will be followed by another email with tracking information as soon as your order has processed and shipped. If we experience any delays in fulfilling your order, our Support Team will reach out with the most accurate timeline to ensure you are in the know.

Our Shipping Partners

FedEx and UPS are our primary carriers for our chairs. Keep in mind that buychairs.com isn't in control of delays incurred by local couriers. That said, we understand the frustrations caused by delays on items in transit, so reach out to us at support@buychairs.com if your product is stuck or hasn't arrived, and we’ll work to help resolve the issue.

Place of Dispatch

All orders are shipped from our PA warehouse

Shipping to PO Boxes

We're unable to ship to P.O. boxes or APO/FPO. Please reach out to us at support@buychairs.com with any questions or concerns.

Freight Forwarders, Off-Site Package Managers & Third Party Package Lockers:

If a freight forwarder, off-site package management or third party package locker is used, the following terms will apply:

buychairs.com won’t be responsible for damage, defect, material difference, or loss that occurs to goods after they’re delivered to the freight forwarder, off-site package management or third party package locker. This means that buychairs.com isn’t able to provide a replacement of, or refund for, any goods delivered to a freight forwarder, off-site package management or third party package locker. You should instruct the freight forwarder, off-site package management or third party package locker to refuse goods that arrive damaged, and goods lost after being received by them will be your responsibility.